To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. HP encountered an error while trying to scan your product. Tap the edges of the stack of paper on a flat surface to make sure that all the edges are even. This feature of the product helps to avoid wasting ink and paper if the paper is not what you expected. Depending on the software program, the button might be Properties , Options , Printer Setup , Printer , or Preferences.

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Email list of drivers. Prevent paper feed issues Follow these guidelines to help prevent paper feed issues:. HP has scanned your product but currently hp psc 1315xi all-in-one no suggestions for driver updates. See your browser’s documentation for specific instructions. Load at least 10 sheets of paper into the tray, but do not overload the tray. Load plain white U. Even small pieces of paper can all-inone paper feed issues. Be careful not to push the paper in too far, which can cause paper jams.


Issue The error 13115xi ‘ Out of Paper ‘ displays on the computer. Do not push all-in-onne guide in so tightly that it binds against the paper.

Other issues, such as connectivity, print driver settings, hp psc 1315xi all-in-one paper, photo paper facing shiny side up, or slick or damaged paper might cause the problem.

HP PSC 1315xi All-in-One Ink Cartridges

Then, try slowly pushing the paper farther in until the roller engages to pick up the paper. Load the paper, and then adjust the paper width guide.

The Virtual Agent is currently unavailable. Europe, Hp psc 1315xi all-in-one East, Africa.

Service the product If you completed the troubleshooting above and were told that your product requires service, service your product. If the self-test report printstry printing the original document again.

I don’t see my operating system. Load the paper into the tray with the short edge forward and the print side down. Not sure which drivers to choose?

The paper might not have been loaded far enough into the product. Warranty withdrawn refurbished product: Javascript is disabled in this browser. Hp psc 1315xi all-in-one serial number provided does not match the previously selected product.


Modify your browser’s settings to allow Javascript to execute. Press the tab on the left side of the rear access door, and then pull the door outward to remove it.

Select an operating system and version to hp psc 1315xi all-in-one available software for this product. Modify your browser’s settings to all-in-ons Javascript to execute. Review the Cause and Prevention sections at the end of this document to check other possibilities.

HP PSC xi All-in-One| HP® Official Store

Europe, Middle East, Africa. Clean the pick roller. Align the cartridges’ section in this document. Javascript is disabled in this browser. For photo paper, always load the rougher side of the paper facing up.

Please wait while we process your request. To see if your product is still under warranty, go to the warranty check website http: